Privacy policy

WhizAuction ("we", "us", or "our") operates an online auction platform that lets you discover listings, place bids, manage orders, and receive notifications. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using WhizAuction, you agree to the practices described here. If you do not agree, please do not use the platform.

We collect information you provide directly, such as your name, email address, phone number, profile details, shipping or billing address, and payment-related information needed to complete orders.

We also collect auction activity, including bids placed, watchlist items, order history, and communications you send to us through support channels.

When you use our website or mobile apps, we may collect device information, IP address, browser type, and usage data such as pages viewed and actions taken to help us improve performance and security.

If you enable push notifications, we store device tokens required to deliver alerts about bids, auction endings, and order updates.

We use your information to operate the platform, authenticate your account, process bids and orders, send service-related notifications, and provide customer support.

We may use aggregated or de-identified data to analyse platform usage, prevent fraud, enforce our terms, and improve features.

With your consent where required, we may send promotional messages about auctions or platform updates. You can opt out of marketing communications at any time.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. Essential cookies are required for core functionality such as authentication.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features.

We do not sell your personal information. We share data only with trusted service providers who help us run the platform — for example, hosting, payment processing, email delivery, and push notification services — and only to the extent needed for those services.

We may disclose information if required by law, to protect the rights and safety of users, or in connection with a business transfer such as a merger or acquisition.

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We apply technical and organisational measures designed to protect your data, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may update profile information from your account settings. You can request access to, correction of, or deletion of your personal data by contacting us, subject to applicable law and legitimate business needs such as completed transaction records.

You may disable push notifications in your device or app settings. You can close your account by contacting support if you no longer wish to use WhizAuction.

WhizAuction is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and revise the "Last updated" date below. Continued use of the platform after changes become effective constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your data, contact us at info@whiz-cloud.com or visit our contact page.